1.1 Reimbursement in case of cancellation on ground of one of the following events, as they could not be foreseen at the conclusion of the insurance: a. Passing away, serious illness or serious accidental injury of:
B. Complications in pregnancy or existing diseases and weaknesses of:
C. A case of property damage as a result of fire, theft or a force of nature, that affects the property of the insured and makes his presence urgently necessary.
D. Damage to the holiday accommodation due to fire and/or storm
1.2 Reimbursement in case of premature termination on ground of one of the insured events, as mentioned under 1.1a, b, c and d and compensation in case of travel interruption as a result of medically necessary hospitalization.
2. The insurer reimburses up to the insured sum, provided that the cancellation insurance is taken out within 48 hours after the original booking has been made and the amount of the cancellation insurance has been paid:
A.In case of cancellation as a result of one of the insured events: the travel and/or rental sum that is contractually indebted at the time of cancellation, or the part of the paid travel and/or rental sum that is not reimbursed.
B. In case of premature termination as a result of one of the insured events referred to in article 1.1a, b, c and d and the unused part of the paid travel and/or rental sum. In case of travel interruption as a result of a medically necessary hospitalization, the insured person and his/her family members or the insured person and one non-family member will also pay reimbursement for the unused part of the paid travel and/or rental sum.
C. If desired with a voucher.
The insured person is obliged to inform the insurer in writing as soon as possible about the circumstances that cause the journey or stay to be cancelled or prematurely terminated or interrupted.
The insured person is obliged to allow any medical examination of the insured person required by the insurer. The insured person is also obliged to provide proof at the request of the insurer, such as a medical certificate and any other proof of information required.
We have new cancellation conditions. This way, you can book your stay carefree and, if necessary, move or cancel it later.
You can cancel the booking free of charge* up to 72 hours before arrival. Afterwards 100% cancellation costs.
A (one-time*) rebooking up to 24 hours before arrival is possible free of charge. Rebooking costs of €25.00 will be charged within 24 hours before arrival.
Conditions
